Dataprotection title image

Team Conductor privacy policy

Version 1.1, last updated: September 28th, 2018

What this policy covers

Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This policy is intended to help you understand:

Our definitions of product and services

The following definitions are used throughout this Privacy Policy:

Team Conductor Platform. Our platform is offered as a hosted solution, where the software is installed and maintained by Team Condcutor and provided to you as a service.

Team Conductor Website. Any website that is the property of Team Conductor, including but not limited to everything hosted under the top-level domains,,, and

Team Conductor Account. An account you create for accessing the platform and which we may use for communicating with you or provide our services to you. The collected data includes your first name, last name, email, and username. It is accessed via a username and password or social login like Facebook Login or Google Login.

Team Conductor terms of use means Team Conductor's subscription agreement you have in place while using our products or services.

Personal data means any data relating to an identified or identifiable natural person.

Why we collect data and what we collect

We collect data for various reasons, such as:

To provide you with software, services, or information.

Only if you create a account at Team Conductor platform we are able to provide you with our services. You explicitly fill in the data required for you to receive access to the software, support, or services.

We may use third-party service providers, acting as data processors, to assist us in provisioning the Team Conductor platform to you or in our operations. For example, we may use third-party service providers to provide data storage and backup services. The legal basis for this data processing is performance of contract between you and us.

To protect us from piracy and unlawful use of our software or services.

We may collect data which are required to protect us from any piracy, unlawful, or unauthorized use of our software or services, or which are necessary to ensure security of our software or services, including both data provided by you (see above). The legal basis for this data processing is Team Condcutors' legitimate interest in protection from piracy and unlawful use of our platform.


Our products and services are not designed for and are not offered to children under the age of 13. If we discover that a person under the age of 13 has submitted information directly to us, we will endeavor to delete the information from our systems.

To fulfil legal duties required by accounting, taxation and other laws.

We may use and disclose your personal data where required by law, such as in keeping and disclosing our accounts, in keeping and disclosing our tax records, and in response to a court order, valid subpoena, or other legal process. The legal basis for this data processing is our compliance with our legal obligations. For example: As soon as you create a club and choose a subscription after your 30 days trial invoices are filed and will be part of our accounting.

Categories of data involved in data processing include:

  • Names
  • Email address
  • Phone number
  • Username
  • Password
  • Cookies
  • IP address
  • Physical address
  • Information about subscription and payments.

Where appropriate, we will prompt you to give us your consent to the collection and processing of your data as described above.

How we store and secure information we collect

Location of your information
Any servers or services that contain personal data are located within the European Union.

To secure your personal data, our products and services are designed with security and privacy in mind.

We encrypt your data in transfer and at rest where it is technically feasible. External web resources are protected by SSL encryption.

We review the processes of personal data usage before implementing them. This is done to minimize data usage and to make sure that you as the data owner is informed about the processing. When the reason for data storage expires, we remove your personal data from our servers.

We use partners to host our services and websites and to process your data in accordance with this Privacy Policy. While choosing the partners, we make sure their compliance with legal regulations and security standards to make sure your data are stored in a secure location with appropriate security measures in place.

How to access and control your information

If at any time you choose to cease using Team Conductor products you can delete your account and clubs directly in our platform. Generally, we retain your data as long as we need to in order to achieve the purpose for which it was collected. We may retain your information if it is required to comply with legal obligations and/or defense in case of violation of Team Conductor's Terms of Use and/or Privacy Policy. We may also have copies of your information in application logs, weblogs, and/or backups made for security and support purposes if this is mentioned in your Terms of Use or consent text accepted before the personal data collection. These backups will not be accessible as separately delineated information.

Please note, however, that you must retain a copy of all data that you have placed on our servers in the case of any loss; further, if you cease using our software and/or services, we will not be responsible for retention of any of your data.

You may manage your personal data in your account, including providing us with an opt-out for certain kinds of data collection. You are responsible for the correctness of the personal data you provide to us. We expect you to check the personal data you provide to us and if any inconsistency takes place, update your personal data.

As permitted by applicable law, EU residents may request a copy of the information that we hold about them. To do so, please go to your platform account and ask for a copy through the means available there.

Moreover, as set out in locally applicable personal data protection law, you may have the right to: (i) request access to your personal data; (ii) request rectification of your personal data; (iii) request erasure of your personal data; (iv) request a restriction on the processing of your personal data; (v) request personal data portability; or (vi) object to the processing of your personal data.

Right of access. Team Conductor platform contains features letting you obtain your personal data at anytime. The information about personal data processing includes the purposes of the processing, the categories of personal data concerned, and the recipients or categories of recipient to whom your personal data have been or will be disclosed, etc. However, this is not an absolute right and the interests of other individuals may restrict your right of access.

However information a club you're connected to processes about you, we cannot provide due to data protection issues. So please contact your club's administrators because they are provided with features to answer such requests.

Right to rectification. You may have the right to obtain from us the rectification of inaccurate personal data. Depending on the purposes of the processing, you may have the right to have incomplete personal data made complete, in particular by providing a supplementary statement.

Right to erasure (right to be forgotten). Under certain circumstances, you may have the right to require us to delete your personal data.

Right to a restriction on processing. Under certain circumstances, you may have the right to require us to restrict the processing of your personal data. In this case, the respective personal data will be marked and may only be processed by us for certain purposes.

Right to personal data portability. Under certain circumstances, you may have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit these personal data to another entity.

Right to object. Under certain circumstances, you may have the right to object, on grounds relating to their particular situation, at any time to the processing of your personal data by us and we can be required to no longer process your personal data.
These rights can be exercised via the email address

You may lodge a complaint related to the processing of your personal data with the competent data protection supervisory authority. As we are a austrian based company the austrian office for data protection is responsible. For more information, please visit

Changes to this Policy

This Privacy Policy is current as of the effective date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes to this Privacy Policy on the Team Conductor website.

2018-09-28 - Version 1.1:
Added addional product websites.

Reaching out

If you have any questions or concerns, or you feel that this Privacy Policy has been violated in any way, please let us know immediately by contacting

  • 3rd party partners and providers

Provision of services and their uninterrupted delivery: